Shipping Policy

Shipping Information

Most of our products are made to order to avoid overstock and backorders.

Depending on order quantity and item category, the production timeline can vary 2-8 weeks.

Returns

Because some of our items are made to order and printed on demand specifically for you, we are unable to accept returns or exchanges.

If you are not completely satisfied with your order, please contact us by email. We genuinely want you to love your purchase and will do our best to find a fair solution whenever possible.

Please contact us within 7 days of receiving your order.

ALL INQUIRIES REGARDING SHIPMENTS, UPDATES AND PRODUCT INFORMATION SHOULD BE SENT TO OUR CUSTOMER SERVICE email:

support@hilaryjane.ca